ORDERS & DELIVERY

Change & Cancel

• I changed my mind, how do I cancel my order?
• Can I change items in my already placed order?
• I need to change my delivery address, is this possible?
• I received a faulty item. What do I do?
• I'm not satisfied with my product.

Delivery

• My order has never arrived. What do I do?
• How long is your delivery time?
• Where do you deliver?

Shipping

• Shipping Costs
• How can I track my order?
• Do I pay VAT on my purchase?
• Where do you ship?

Order Status

• I haven't received an order confirmation, what do I do?
• Where is my package?
• Can I track my order?