1. Prepare
If you have connected Air 1 Go to your phone or tablet before, go ahead and delete them now from the Bluetooth Settings. Also make sure the Air 1 Go charging case has been charged for a couple of minutes.
2. Perform Factory Reset
Place earbuds in the charging case. Press and hold both touch control areas for ten (10) seconds. Both LED-lights will flash three (3) times.
Air 1 Go is now reset.
3. Pair the Earbuds
Take the earbuds out of the case and hold them close to each other. The LED-lights will blink rapidly. When paired, one of the LEDs will stop blinking, while the other continues.
Air 1 Go is now ready to be connected to your bluetooth device.
Need further help?
Pro tip: When resetting your earbuds, make sure they don't move around inside of the case and keep connection with charging pins in your case. To help with that, you can use your thumbs to hold them in place!
Comments
4 comments
Hi my earphones are Air 1 Go and everything is ok but left earbud just in 2 min says like low battery 2 times and then power off but I was charging them for more than 30 min .I tryed to reset them but it didn't help.What can do?
Hi my earphones are Air 1 Go and everything is ok but left earbud just in 2 min says like low battery 2 times and then power off but I was charging them for more than 30 min .I tryed to reset them but it didn't help.What can do?
Hi,
Thank you for contacting Happy Plugs! We understand that you have some concerns about your earphones. Let me help you with that.
Technically, it should not shut down after 2 mins. However, if it was not charged properly, then it can be a reason.
We would be glad to help you please send us an email at help@happyplugs.com.
Happy Plugs Team
Hey my right earbud won’t work on touch but it will charge fine, i charged the case and then put my airpods in and it was perfectly charging but when I do any touch controls on my right earbud it won’t respond
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