The warranty covers all internal damaged caused by factory errors.
Happy Plugs does not honor any warranty claims that are not accompanied by the original documentation or proof of purchase.
Warranty term: One year from the date of purchase. This warranty covers the product itself. To have replacement covered under this warranty performed, use our contact form on the “contact us” page. In the e-mail you need to specify your name, address, order number and a detailed description of the issue at hand. Finally, write ‘reclaim of purchase’ as subject of the e-mail and mail.
Note that replacements will not be made in the following cases, even during the warranty term.
- Failure or damage caused by improper use or carelessness
- Failure or damage caused by unjustifiable repair or modification
- Failure or damage caused by fire or water, or a natural disaster such as an earthquake
- Esthetic changes that occur during use (minor scratches, etc.)
This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.